Business Etiquette For Startups and SMEs Online Course
Business etiquette is a set of expected behaviors that facilitate interaction between people in the working world. It involves treating co-workers, employers, and customers with respect and courtesy in a way that creates a pleasant work environment for everyone. Poor business etiquette can cost you the trust of your workers and your customers, and the loss of valuable business opportunities.
Through this audio course, we aim to provide a simple yet practical playlist of clips with practical tips on how to act professionally in the workplace. This playlist is supported by a set of resources that are available to participants.
The playlist is supported by a set of resources that would be available to the participants including case studies, tools, and templates.
The course is part of the Potential.com Real World Education library of content which aims to provide efficient and practical business education to the world.
Who is it for?
Anyone that is new to the workplace or people who have the experience but want to learn how to improve their etiquette skills including Recent Graduates, Employees, Managers & Entrepreneurs.
You will learn and apply what you learned in this online course
After the completion of the course, you will be guided by practical tips, useful templates, the ability to ask an expert a question and can earn an Acknowledgment of Completion.
The Audio Course's Outline
- Professionalism at a Meeting
- Communicating in a Meeting
- How to Record Minutes of Meeting
- Professional Phone Skills
- Professionalism at the Workplace
- How to Write an Email Professionally